We Buy Any Phone Reviews

Some users have eventually received full payment after initial disputes or delays.

The platform is easy to use for sending phones for valuation and sale.

Highest Prices Guaranteed: The platform regularly reviews market prices to offer some of the best payouts compared to networks or other buyers, aiming to maximize cash returns for sellers.

Convenience & Simplicity: Selling involves just a few clicks online without needing to shop around extensively; free postage options add ease and reduce hassle.

Reliability & Trustworthiness: Over one million devices have been processed with more than £50 million paid out, indicating a well-established service with customer trust.

Significant customer dissatisfaction: The company has a very low rating (1 star) with numerous complaints about poor service and payment issues.

Payment delays: Many users report not receiving payment on the promised dates, sometimes waiting weeks or months without resolution.

Price reductions after inspection: Phones sent in "excellent" condition are often downgraded to "good" or worse, resulting in lower payouts than initially quoted.

Difficulty contacting customer service: Customers describe long wait times, repeated redials, and unresponsive phone lines when trying to resolve issues.

Accusations of dishonesty: Some customers claim the company falsely reports damage to phones that were sent in perfect condition and then reduces offers unfairly.

Threats of legal action required for payment: Several reviews mention having to threaten legal steps or involve trading standards before receiving any money.